Manager Resources

MANAGER EXPECTATIONS

GENERAL

• Employee Handbook

• Retail Specific:

  • Cafe Catering / Airpot Service Communication Protocol

• Warehouse Specific: Employee Health Agreement Resources

MEETINGS AND CULTURE

• One on Ones

• Feedback

• Reviews

  • Bi-Annual Form Employer fills out

  • Bi-Annual Self Review Employee fills out

  • Online Survey, Self-Review Option

• Team Meetings

• Activities

  • Ice Breakers & Team Building Activities

POLICIES AND GUIDELINES

TIMESHEETS, PTO & VTO

• How to Approve / Submit to Bookkeeping

PURCHASING GUIDELINES

• Local / Sustainable Purchasing Policy - Where to buy things!

DISCIPLINARY MEASURES & TERMINATIONS

• Disciplinary Action Flow Chart

  • Questions? Ask your manager or HR

• Employee Relations Documentation

• Employee Warning Form

• Termination Letter

RELATIONSHIP DISCLOSURE

• Consensual Relationship Agreement and Policy

WAGES

• Wage Ranges

• Wage Increase Guidelines:

  • All managers have the authority to make wage changes and increases for their staff within the bounds of the Wage Range for each position (outlined in the document above).
    The Wage Range document will be updated when the Portland area minimum wage increases.

HIRING & ONBOARDING

HIRING

• Hiring Checklist

ONBOARDING

• On-boarding Checklist

• New Employee Paperwork (ALL)

  • Employee portion of Paperwork (fillable online)

  • Manager portion of Paperwork (must be done in person with employee)

RESOURCES

TIME MANAGEMENT

• Tools:

  • Trello - A living to-do list that you can share with your staff & sort by project

  • Toggl - A free (basic plan) time-tracking app that can help you discern how much time you spend on a given area or project.

  • The Pomodoro Technique

EMPLOYEE RELATIONSHIPS : CONFLICT RESOLUTION

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COMMUNICATION

• Nossa Familia Communication Guidelines (Good Stuff!)