Jobs at Nossa Familia Coffee

Thank you for your interest in a position at Nossa Familia Coffee! We look for motivated, self-sufficient team players who are passionate about coffee, community, and a positive work environment. We deliver exceptional family-traded coffee to conscientious customers. Here at Nossa Familia, we take pride in our core values:

  • ABMF (Always Be Making Friends) - Strangers are simply friends we haven't made yet! We seek new connections & look for the win-win in every situation.
  • Build Trust - We act with honesty and integrity, and strive to be a reliable source of knowledge and support.
  • Live Fully!We believe everyone should live life to the fullest - doing meaningful work, having fun, and working on personal growth.
  • CareWe show care throughout our Full Cycle of coffee: caring for each other, our local community, customers, farmers, and delivering exceptional coffee.
  • Entrepreneurial Spirit - We treat challenges as opportunities. We problem-solve and work creatively to get things done.

We seek team members who share our values and want to help us fulfill our purpose: to build positive relationships locally and globally. Our standout team is essential in our goals to deliver exceptional farm-direct & family-trade coffee, and to create a great coffee company that helps make the world a better place. We are proud to be Oregon's first Certified B Corporation coffee roaster, and we take our commitment to sustainability, social responsibility and environmental stewardship seriously.

We are currently hiring for the following positions:


 

Events Manager

Classification: Hourly, non-exempt
Anticipated Hours: 30-40 hours per week
Wage: $13-15 per hour, DOE, plus tips
Benefits: Retirement, PTO, health care, supplemental/dental pre-tax, paid holidays, paid parental leave, paid volunteer hours, free coffee 

Overview:
Nossa Familia is looking for a sharp and detail-oriented Events Manager. This individual will be responsible for the management and successful execution of all Nossa Familia events, Farmers Markets, parties, and catering. This person must also possess strong management skills and have the ability to maintain the trust of events staff support, collaborate and communicate effectively with the team, and efficiently manage schedules, logistics, inventory, and financial reporting. A flexible schedule is a must, and the right candidate should be willing to work long, stressful hours, weekends, early mornings, and late evenings. In the world of events, every day is different - we’re looking for someone who sees that as an exciting opportunity to grow with us. 

Position Expectations: 

  • Passionate about community, customer service, and sustainably-sourced & roasted coffee. 
  • Strong work ethic. If you don’t enjoy hard work, this is not the job for you. 
  • Experience managing people, and the ability to gain and maintain the trust and respect of your employees and colleagues. This position will require the management of 5-10 employees. 
  • Flexible schedule and willingness to work early mornings, long days, random hours, and weekends. Often willing to step in at a moment’s notice if needed. 
  • Able to lift 30-75lb and work on your feet for extended periods, and outdoors in all-weather conditions.
  • Must be adaptable, flexible, and autonomous, with an entrepreneurial spirit and excellent problem solving & critical thinking skills in stressful situations. These are not buzz-words listed solely for this job description--ensure you resonate with these definitions before applying. 
  • Highly creative and able to generate new ideas for events and collaborations, and have the vision and expertise to see them through to completion. 
  • Experience in events and management; customer service, catering, demonstrations, trade shows, and samplings. Bonus points for coffee/barista experience. 
  • Maintain a positive and upbeat disposition and a sense of urgency when helping customers—deliver remarkable customer service at all times, without fail. 
  • Extremely detail-oriented and professional when it comes to managing staff, communicating with customers, preparing for and setting up events. Punctual and able to hold others accountable for being on-time. 
  • Be willing and ready to be involved in every step of the events process - planning, packing, set up, execution, tear down, and clean up. Organization and cleaning up after yourself and events is a requirement of this position. 
  • Collaborate with clients and other members of the company professionally, respectfully and with integrity. Exemplary communication skills are a must—in person, on the phone, by email, in text messages or when using any other communication tool. 
  • Comfortable riding a cargo bike and driving large delivery vehicles - a driver's license is required.

Specific Position Functions: 

  • Manage Nossa Familia’s presence at Farmers Markets - staffing, training, hiring, scheduling, setup, process improvement, acquiring requisite permits, handling communication with market managers. 
  • Work Farmers Markets on Saturdays. 
  • Plan & execute parties, launches, openings.
  • Manage and respond to event and sponsorship requests in consultation with the marketing team. 
  • Work with marketing team to promote original events and event presence. 
  • Respond to catering inquiries, make catering sales and coordinate elegant execution of catering requests. 
  • Work with demo staff/manager to coordinate wholesale account demos, samplings, events. 
  • Conduct iced coffee bike tours & demos as needed. Oversee training, education, and quality control with events staff. 
  • Manage inventory, equipment maintenance, and supply orders for events and catering. 
  • Responsible for organization, cleanliness of events area & equipment. 
  • Managing & supporting events staff - helping them so they can help you. 

Please note: there is no parking for personal vehicles at this location. Employees are urged to commute by bike or public transit. 

Still with us?
Application Process:
Applicants are required to:

  1. Submit a resume & cover to karen at nossacoffee dot com, with the subject line: Events Manager Application
  2. Complete a personality test at: http://erep.com/e/40372/job/

Applicants without any of the above requirements will not be considered. We will be accepting applications through Thursday, September 21, 2017. Top candidates will go through interviews and a problem solving skills test. Questions and applications should be directed to Karen, karen at nossacoffee dot com.


 

Barista, SE 3rd & Clay

Classification: Hourly, non-exempt
Anticipated Hours: 35+/week
Wage: $11.25+tips
Benefits: Retirement, PTO, health care, supplemental/dental pre-tax, paid holidays, paid parental leave, paid volunteer hours, free coffee

Overview:

We are looking for a barista who will work at our new cafe at SE 3rd & Clay.

Functions:

  • Produce the best coffee drinks in town.  Wow the customer with perfectly-extracted espresso, perfectly-textured milk, and beautiful latte art.
  • Be excitable and personable when interacting with our customers.  We only want the friendliest baristas in town.
  • Be knowledgeable (or teachable) and excited to educate our customers.
  • Diligent in accurately processing transactions.
  • Willing to work up to 12 hours per day (typical days will be in the 4-8 hour range)
  • Able to lift 50lbs infrequently
  • Able to remain standing and stationary for extended periods of time
  • Other duties as directed by supervisors

Applicant expectations:

  • Passion for specialty coffee and Nossa Familia's business
  • Pride in quality of product, quality of service, and cleanliness of environment--unwavering in this regard.
  • Highly professional and organized.
  • Able to follow directions and comfortable with accountability.
  • Driver’s license and clean driving record may be necessary.

Please note: there is no parking for personal vehicles at this location. Employees are urged to commute by bike or public transit. 

Applicants are required to:

  1. Submit a resume and cover letter explicitly addressing the barista position to Destini, destini at nossacoffee dot com
  2. Complete the personality assessment at: http://erep.com/e/40368/job/