Jobs at Nossa Familia Coffee
Thank you for your interest in a position at Nossa Familia Coffee! We look for motivated, self-sufficient team players who are passionate about coffee, community, and a positive work environment. We deliver exceptional family-traded coffee to conscientious customers. Here at Nossa Familia, we take pride in our core values:
ABMF (Always Be Making Friends) - Strangers are simply friends we haven't made yet! We seek new connections & look for the win-win in every situation.
Build Trust - We act with honesty and integrity, and strive to be a reliable source of knowledge and support.
Live Fully! - We believe everyone should live life to the fullest - doing meaningful work, having fun, and working on personal growth.
Care - We show care throughout our Full Cycle of coffee: caring for each other, our local community, customers, farmers, and delivering exceptional coffee.
Entrepreneurial Spirit - We treat challenges as opportunities. We problem-solve and work creatively to get things done.
We seek team members who share our values and want to help us fulfill our purpose: to build positive relationships locally and globally. Our standout team is essential in our goals to deliver exceptional farm-direct & family-trade coffee, and to create a great coffee company that helps make the world a better place. We are proud to be Oregon's first Certified B Corporation coffee roaster, and we take our commitment to sustainability, social responsibility and environmental stewardship seriously.
Nossa Familia Coffee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees to learn and grow.
Feel free to reach out to us at firstname.lastname@example.org with general interest and inquiries.
Role: Nossa Familia Coffee is seeking a rockstar Café Manager
Classification: Hourly, non-exempt
Anticipated Hours: 35+/week
Wage: $15-17 + tips (this is a tipped position 3/4 of the time in an average week). Incentive bonuses paid quarterly based on performance in certain categories.
Benefits: Generous PTO, health care, supplemental/dental pre-tax group rates, matched Simple IRA, paid holidays, paid volunteer hours, free coffee
Produce the best coffee drinks in town. Wow the customer with perfectly-extracted espresso, perfectly-textured milk, and beautiful latte art.
Be genuine and personable when interacting with our customers. We only want the friendliest baristas in town.
Motivate baristas to be great at their jobs; coaching on accountability, direction, excellent customer service and great communication.
Commit to being a fantastic trainer. Cafe managers must train new employees on barista skills, customers service skills, food preparation, and more.
Be knowledgeable (or teachable) about specialty coffee and excited to educate our customers on flavor and origin.
Diligent in accurately processing transactions, handling cash, and multi-tasking.
Cleanliness. We're fanatical about keeping things clean--you must enjoy keeping things sparkling clean.
Beautifying the cafe. The cafe should be an enjoyable place to visit from an aesthetic-standpoint.
Be held accountable for customer reviews via Yelp and Square. Generate 4.5+ average scores.
Willing to work up to 12 hours per day (typical days will be in the 6-8 hour range.)
Willing to work any day of the week.
Able to lift 50lbs infrequently, bend, reach, walk and remain standing and stationary for extended periods of time
Be able to work towards company and department metrics with measurable outcomes.
Passion for specialty coffee and Nossa Familia's business and model.
Barista experience in a specialty coffee shop highly preferred.
Experience with managing inventory, ordering correctly and on time, and working with multiple vendors--never run out of product; no shrink
Hire amazing baristas and be able to train them to Nossa Familia's standards.
Grow the business. Motivated to improve the cafe every day. More customers, cleaner environment, happier customers, more outreach, new marketing ideas, etc., etc.
Operate profitably. Understand the basics of managing COGS, labor, and expenses, and how to correct issues--always striving for improvement.
Pride in quality of product, quality of service, and cleanliness of environment--unwavering in this regard.
Highly professional and organized.
Able to follow the direction of your manager; comfortable being held accountable.
Driver’s license and clean driving record may be necessary. Note, there is limited parking at this location--applicants are encouraged to bike commute or use public transit.
Applicants are required to submit a cover letter and resume. Any cover letter should explicitly address this position. Any questions should be directed to Geoff at nossacoffee dot com.